Shipping & Returns
Shipping (US shipping)
Processing time: we usually ship within 2 business days from Florida after you place your order. All orders placed during the weekend or on a holiday are processed the following business day.
Delivery times are dependent on the shipping method you select at check out. Delivery time is in addition to standard processing time.
Estimated delivery times:
- Flat Rate (USPS Standard / Ground shipping) - usually takes 1-7 business days, depending on the delivery destination. Please note there may be 2-3-day delays in certain areas due to COVID.
- USPS Priority Mail - usually takes 1 to 3 business days.
- USPS Priority Mail Express: usually takes 1-2 business days. Weekends are not considered transit days.
For shipping out of the US or any other shipping question please contact us at firstname.lastname@example.org.
We hope you love our products! In case the products you purchased did not work out, you can return unopened items in a new and unused condition within 30 days of purchase for a refund. Please email us at: email@example.com to obtain authorization for the return and receive return details.
Return shipping costs are the responsibility of the customer, and original shipping costs will not be refunded. Opened or used items are non-refundable. Clearance items may also not be returned.
Once we receive the returned item(s), your refund will be credited to the original method of payment within approximately 1-3 business days.
You can always contact us for any return question at firstname.lastname@example.org.